Privacy Policy

Last updated: November 22, 2025

Introduction

Double Proficiency ("we", "our", or "us") operates the Natural World Library mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Authentication credentials
  • Profile information

Usage Data

We automatically collect certain information when you use the App:

  • Device information (type, operating system, unique identifiers)
  • App usage data (features accessed, time spent)
  • Search queries and interactions with content
  • Error logs and performance data

Content Data

We store information about your interactions with the App's content:

  • Saved plants and favorites
  • Notes and annotations
  • Custom collections
  • Usage preferences and settings

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the App's functionality
  • To authenticate and manage your account
  • To personalize your experience
  • To improve and optimize the App
  • To send you updates, notifications, and support messages
  • To analyze usage patterns and trends
  • To detect and prevent technical issues or security threats
  • To comply with legal obligations

Data Storage and Security

Your data is stored securely using MongoDB database services with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist us in operating the App (authentication services, hosting, analytics)
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information for any other purpose with your explicit consent

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.

Third-Party Services

The App uses third-party services for authentication (Clerk) and other functionality. These services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies:

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Continued use of the App after any modifications to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Double Proficiency

Email: privacy@doubleproficiency.com